Privacy Policy

1. Who we are

This website is operated by SP Audio, MB (brand: Silent Pound) ("we", "us", "our").
Registered address: Taikos pr. 104D, LT-51197 Kaunas, Lithuania.
Company code: 306181546.
VAT number: LT100016278817.
Contact email: hello@silentpound.com
Phone: +370 698 88223

If you have questions about this Privacy Policy or how we process personal data, contact us at hello@silentpound.com.

2. What personal data we collect

Depending on how you use the site, we may collect:

• Contact details you provide: name, email, phone (if provided), city/country.
• Inquiry details: information you submit via forms (e.g., audition requests, messages).
• Technical and usage data: IP address, device/browser data, pages viewed, approximate location (city/country), and cookie identifiers.

We do not intentionally collect personal data from children.

3. Why we use your data

We use personal data to:

• respond to inquiries and arrange listening sessions,
• provide customer support and handle requests,
• improve website performance and user experience,
• maintain website security and prevent abuse,
• comply with legal obligations.

4. Legal bases (GDPR)

Where GDPR applies, we process your data based on:

• steps prior to entering a contract / contract necessity,
• legitimate interests,
• consent (for optional cookies/analytics where required),
• legal obligation (where applicable).

5. Marketing communications

We do not send marketing newsletters by default. If you explicitly request to receive materials or opt in to future updates, you can unsubscribe at any time via the link in our emails or by contacting us.

We do not sell your personal data.

6. Cookies and analytics

We use cookies and similar technologies for:

• essential functions (site operation, security),
• analytics to understand site usage and improve performance.

We use Google Analytics. You can control cookies via your browser settings and our cookie preferences panel.

Manage cookie preferences →

7. Forms, auditions, and requests

If you submit a form (e.g., "Reserve a listening session"), we use the data you provide to contact you and fulfil your request.

8. Sharing of data

We may share data with trusted service providers who help us operate the website (hosting, analytics, email delivery for requested materials). We may also disclose data if required by law or to protect our rights and security.

9. International transfers

Some service providers may process data outside the EEA. Where required, we rely on appropriate safeguards (such as Standard Contractual Clauses).

10. Data retention

• Inquiries / audition requests: up to 24 months after last interaction.
• Analytics data: according to Google Analytics retention settings.
• Legal/compliance data: as required by law.

11. Your rights

You may have rights to access, correct, delete, restrict or object, and data portability; and withdraw consent where processing is based on consent.

To exercise rights, email hello@silentpound.com.

You may lodge a complaint with Lithuania’s supervisory authority: VDAI.

12. Security

We apply reasonable measures to protect personal data. No system is completely secure.

13. Third-party links

We may link to third-party sites. We are not responsible for their privacy practices.

14. Changes

We may update this policy; the "Last updated" date indicates the latest revision.